Privacy Policy

Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website, express interest in obtaining information about us or our products and services, or otherwise contact us.

The personal information we collect may include the following:

Personal Information: Name, email address, postal address, phone number, and other similar contact data.
Credentials: Passwords and similar security information used for authentication and account access.
Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
Order Information: When you make a purchase, we collect information about the transaction, such as product details, purchase price, and date of the transaction.

We also automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

How We Use Your Information

We use personal information collected via our website for business purposes such as:

To provide and maintain our services
To process your orders and send you order confirmations
To respond to your inquiries and provide customer support
To send you administrative information, such as updates to our terms, conditions, and policies
To send you marketing and promotional communications if you have opted in to receive them
To improve our website, products, and services
To protect our website and services from unauthorized access or activities
To comply with legal obligations

We may also use your information in other ways for which we provide specific notice at the time of collection.

Information Sharing

We may share your information with third-party service providers to help us operate our business, deliver services, and for marketing purposes. These third parties include:

Payment Processors: We use ThiveCart to process payments. Your payment data is stored and processed according to ThiveCart's privacy policy.
Email Service Providers: We use email service providers to send newsletters and marketing communications.
Analytics Services: We use analytics services to help us understand how users interact with our website.
Fulfillment Services: We share your information with fulfillment services to deliver physical products to you.

We may also share your information if required by law or if we believe that such action is necessary to comply with legal processes or protect our rights, property, or safety.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

Right to Access: You have the right to request information about the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at privacy@ladyj.info.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@ladyj.info.